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Delivery Policy PDF Print E-mail

When the customer purchases from Shop and Ship Online (Pty) Ltd, legal obligations arise, and their right to refund of monies charged to their credit card or paid in any other way agreed by Shop and Ship Online (Pty) Ltd, are limited by our terms & conditions. Users must not make any purchase through this website unless they understand and agree to all Shop and Ship Online (Pty) Ltd’s terms and conditions. Once payment is made for the purchase, it is deemed that the user has read and understood the terms and conditions for such a purchase. If users have any queries please contact Shop and Ship Online (Pty) Ltd, before making any purchase, for any service throughout this website. Orders placed via Shop and Ship Online (Pty) Ltd’s order line, 0861 12 SHOP (7467) shall be processed the same day if during office hours, alternatively they shall be processed the next working day. All orders placed on weekends shall be processed on the Monday. All orders received by 1pm shall be processed the same day and dispatched the following working day on condition that payment reflects in the bank account of Shop and Ship Online (Pty) Ltd, orders placed after 1pm shall be dispatched within 24-48hrs provided that it falls on a working day, and that payment reflects in the bank account of Shop and Ship Online (Pty) Ltd. Delivery is done through Shop and Ship Online (Pty) Ltd’s logistics partner, DHL,www.dhl.co.za , and Shop and Ship Online (Pty) Ltd strive to ensure that all parcels shall be delivered within 48 hrs after being dispatched. This is subject to stock availability. Orders may be tracked via the DHL website www.dhl.co.za by entering your waybill number on the left panel.

EXTENDED DELIVERY TIMES

Should an order be placed for an item which Shop and Ship Online (Pty) Ltd do not have in stock, we will first contact the customer and only then order the stock from our suppliers. Should our suppliers not be able to confirm a date within three weeks, from time of the order, for delivery, we will contact you and act on your instructions.

SPECIAL ORDERS

Certain special orders, including custom products, special configurations, and build to order PCs, require varying order lead times. Please contact us for further information.

Unless stated otherwise, All our deliveries are charged at a flat rate of R99.00 - No matter the location (South Africa Only) or size!

 


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Queries: Call: 0861 12 SHOP (7467) | Email: info@shopandship.co.za | Live Chat Help
All prices include VAT and delivery is charged at R99 within South Africa.
Payment Options: Credit Card | Bank Deposit | Internet Transfer.
All trademarks remain the property of the respective organisations.
Trading Hours: 8:30 – 17:00. (Mon – Thurs) 8:30 - 16:00 (Fri)
Copyright © 2007 - 2011 Shop and Ship Online (Pty) Ltd. E & OE

Proudly Part of The Shop and Ship Group: Shop and Ship | Macnificent | Invisible Protectors | MyBerry | BagItUp